Terms of service

TERMS OF SERVICE

OVERVIEW Welcome to LUNORA. The terms "we", "us", and "our" refer to LUNORA. LUNORA operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). LUNORA is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use the Services on devices you own or manage.

To access certain features or make purchases, you may be required to provide information such as your email address, billing, payment, and shipping details. You warrant that all information provided is accurate, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activities under your account.

SECTION 2 - PRODUCTS AND SERVICES We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect actual product colors.

All product descriptions and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time or limit sales quantities on a case-by-case basis.

SECTION 3 - ORDERS AND PAYMENTS Placing an order constitutes an offer to purchase. LUNORA reserves the right to accept or decline your order for any reason. Orders are not binding until accepted and processed.

Please review your details carefully before submitting. In the event we cancel or modify an order, we will attempt to notify you via the email address provided. All purchases are subject to return or exchange solely in accordance with our Refund Policy. Purchases made on this site are for personal, non-commercial use only.

SECTION 4 - PRICES AND BILLING Prices, discounts, and promotions are subject to change without notice. Posted prices do not include taxes, shipping, handling, or customs duties unless explicitly stated.

You agree to provide current, complete, and accurate billing and contact information. You represent and warrant that you are authorized to use the designated payment method and that all charges will be honored by your payment provider.

SECTION 5 - SHIPPING AND DELIVERY Delivery dates and transit times are estimates only and are not guaranteed. LUNORA is not liable for shipping delays caused by carriers, customs processing, or events beyond our control. Title and risk of loss pass to you upon our transfer of the products to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY All content included in or made available through the Services—including text, graphics, logos, product designs, images, videos, and software—is the property of LUNORA or its licensors and is protected by applicable intellectual property laws.

You are granted a limited license for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from any material on this site without our express written consent.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS We may provide you with access to third-party tools that we neither monitor nor control. These tools are provided "as is" and "as available" without warranties or endorsements of any kind. Your use of optional third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS Certain content, products, and services available via our Service may include materials from third parties or links to third-party websites. We are not responsible for examining or evaluating third-party content or accuracy and shall have no liability for any third-party materials or transactions.

SECTION 9 - RELATIONSHIP WITH SHOPIFY LUNORA is hosted on the Shopify e-commerce platform. However, all transactions, customer service, and sales agreements are made directly between you and LUNORA. You acknowledge that Shopify is not responsible for any direct claims, losses, or damages arising from your purchases with LUNORA.

SECTION 10 - PRIVACY Your submission of personal information through the store is governed by our Privacy Policy. Because our store is hosted on Shopify, certain operational data is also processed in accordance with Shopify’s Privacy Policy.

SECTION 11 - USER FEEDBACK AND SUBMISSIONS If you send us customer reviews, product suggestions, proposals, or other feedback ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to edit, copy, publish, distribute, and use such Feedback in any medium for any purpose, including commercial marketing. We are under no obligation to maintain Feedback in confidence or compensate you for its use.

SECTION 12 - ERRORS AND INACCURACIES Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform illegal acts.

  • To violate any international, federal, state, or local regulations and laws.

  • To infringe upon or violate our intellectual property rights or those of others.

  • To upload viruses, malware, or any code that affects site functionality.

  • To collect or track the personal information of others or engage in scraping, spamming, or phishing.

  • To interfere with or bypass security features of the Service.

SECTION 14 - AUTOMATED AGENTS AND BOTS Any software, bot, or automated agent accessing the Services must clearly identify itself in HTTP requests via a standard User-Agent header (e.g., Agent/[Agent Name]). Agents must not attempt to bypass CAPTCHAs, obscure their identity, or scrape data without authorization.

SECTION 15 - TERMINATION We reserve the right to terminate your account or restrict your access to our Services at our sole discretion, without notice, if you breach any provision of these Terms. Provisions regarding Intellectual Property, Indemnification, Limitation of Liability, and Governing Law shall survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

SECTION 17 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PERMITTED BY LAW, LUNORA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE.

SECTION 18 - INDEMNIFICATION You agree to indemnify, defend, and hold harmless LUNORA, Shopify, and our affiliates from any claims, losses, or legal fees arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 19 - SEVERABILITY If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

SECTION 20 - GOVERNING LAW These Terms of Service and any separate agreements shall be governed by and construed in accordance with applicable laws governing e-commerce operations.

SECTION 21 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website.

SECTION 22 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at 1lunora11@gmail.com.